Subscription Terms

Coin by Coin Support Crew – Subscription Terms & Conditions

1. Introduction

Coin by Coin Ltd (ABN 72689626097) trading as Coin by Coin (“Coin by Coin”, “we”, “us”, or “our”) operates the Coin by Coin Support Crew program — a voluntary monthly subscription that helps fund our mission to support Australian apprentices and trainees.
By joining the Coin by Coin Support Crew, you become part of a community of supporters helping others while enjoying exclusive member perks.

2. Eligibility

You must be at least 18 years old and an Australian resident to join the Coin by Coin Support Crew. By subscribing, you confirm that you meet these requirements.

3. Nature of Membership

Your Support Crew subscription is a voluntary recurring donation. It is not a purchase of raffle entries or a guarantee of participation in any prize draw.
Support Crew members may from time to time receive invitations or automatic entries into free promotional giveaways (“Supporter Thank-You Promotions”). These promotions are optional, comply with Australian trade promotion laws, and require no extra payment to enter.

4. Benefits

As a Support Crew member, you may receive:

1. Partner Offers: Discounts or benefits from partner businesses supporting our cause.

2. Early Access: Priority updates about upcoming Coin by Coin campaigns and events.

3. Supporter Thank-You Promotions: Entry into complimentary giveaways.

4. Community Recognition: Optional inclusion in supporter acknowledgements and milestone features. These benefits are offered as goodwill gestures and may change or be withdrawn at any time without notice.

5. Partner Discounts: Partner discounts offered as part of your Coin by Coin membership are subject to the individual terms and conditions set by each partner. Coin by Coin is not responsible if a partner changes, withdraws, or limits a discount, offer, or promotion at any time.

5. Membership Cancellation and Termination

5.1. Cancelling Your Membership

You may cancel your Coin by Coin Support Crew membership at any time by logging into your member account and following the cancellation process in the membership section

5.2. Effective Date of Cancellation

Once you complete the cancellation process, your membership will end immediately, and you will receive a confirmation email. Please note that membership fees are non-refundable, and no partial refunds are offered for unused portions of a billing cycle.

5.3. Marketing Communications

Cancelling your membership does not automatically remove you from our marketing communications. To stop receiving promotional emails or messages, you must click the unsubscribe link provided in those communications and follow the prompts.

5.4. Failed Payments

If an automatic membership payment fails, we will attempt to process the payment again at regular intervals. If payment cannot be successfully processed after multiple attempts, your membership and access to member benefits will be suspended or terminated.

5.5. Re-Joining as a Member

You are welcome to re-join Coin by Coin membership at any time. By re-subscribing, your membership will start fresh, and any prior benefits will not be reinstated.

6. Updating Your Membership Details

6.1. Keeping Your Information Current
You are responsible for keeping your personal and billing information up to date. Please log in to your Coin by Coin member account and update your details if your name, address, phone number, email address, or payment information changes.

6.2. Impact of Outdated Information
Coin by Coin is not responsible if you fail to update your details and, as a result, do not receive important communications, notifications, or the full benefit of your membership.

7. General Terms & Conditions

7.1. Partner Discounts

Partner discounts offered as part of your Coin by Coin membership are subject to the individual terms and conditions set by each partner. Coin by Coin is not responsible if a partner changes, withdraws, or limits a discount, offer, or promotion at any time.

7.2. Tax Obligations

Any tax liabilities or implications arising from your use of the Coin by Coin platform or from receiving any benefit are your sole responsibility.

7.3 Suspension or Termination of Access

We may suspend or cancel your membership or access to benefits if you:
1. Engage in conduct that interferes with the proper operation of the Coin by Coin website;
2. Act in a threatening, abusive, disruptive, or harassing manner;
3. Engage in behaviour that could harm the reputation of Coin by Coin, our partners, or our contractors;
4. Breach any applicable law in relation to your participation in our raffles, promotions, or use of the website; or
5. Behave in any way we reasonably consider inappropriate.

8. Assignment of Rights

You may not transfer, assign, or attempt to assign any of your rights or obligations under these Terms and Conditions without our prior written consent.

9. Continuing Obligations

Any clause of these Terms and Conditions that is intended to remain in effect after membership termination will continue to apply.

10. Currency

All monetary references in these Terms and Conditions are in Australian dollars.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Any updated version will take effect from the date it is published on the Coin by Coin website. If you do not agree to the updated terms, you may cancel your membership.

12. Cessation of Membership Program

Coin by Coin may cease offering memberships at any time by providing reasonable notice to members, ensuring that any such termination does not cause undue financial or other detriment.

9. Governing Law and Compliance

These Terms and Conditions are governed by the laws of Queensland, Australia. However, Coin by Coin operates nationally and complies with applicable raffle and consumer laws in all Australian states and territories where our promotions and activities are offered.

10. DGR Status

Your monthly payments may be considered donations, but until Coin by Coin Ltd receives Deductible Gift Recipient (DGR) status (application in progress), they are not tax-deductible. You will receive a confirmation email for each payment made.